Being a parent is a rewarding and exciting role, but at times can also be very difficult and challenging. Children also experience the ups and downs of growing up, and often families feel as though the issues are too big for them to manage on their own.
There are also some families in our community that at times are not able to care for their children in an appropriate and safe way. This may be due to reasons such as poverty, family breakdown, drug and alcohol issues, or a multitude of other factors that impact on a family's ability to function in a safe and happy environment.
In the past, these families were often notified to child protection, however they may not have met the criteria for statutory involvement. A better way of seeing these kinds of families is on a continuum of care.
The promotion of child health and well-being and the prevention and early intervention of child abuse and neglect is a community responsibility requiring partnership and collaboration. We have developed an innovative and dynamic network to assist families to deal with a variety of issues, and to increase community awareness.
The service is open to families with children (or pregnant mothers) living in the municipalities of Casey, Cardinia and Greater Dandenong.
We have workers that are qualified and experienced in assisting families with children aged from birth to 18 years (including pregnant mothers).
We will work with you to identify your strengths, and set realistic goals to achieve the best possible outcomes for your family situation.
Being part of a larger family services alliance which includes all family services agencies across Casey, Cardinia and Greater Dandenong (referred to as the South East Family Services alliance) and having partnerships with other key support agencies including the South East Migrant Resource Centre and Springvale Indo-Chinese Mutual Assistance Association, we are able to work effectively with families to ensure that you receive the most appropriate service from the right agency.
All information concerning you or your family will be treated confidentially, and only shared with other professionals with your written permission. However in situations where we believe children may be at significant risk, we have a professional duty to contact the Department of Human Services.
We understand that not all families are the same, and that sometimes families experience a "one off" difficulty, or face a few troubles at the same time. For this reason, there are a number of ways that workers within the program may approach your individual circumstances or needs.
For more information about the Group Work programs on offer, click here.